Highlights:

(01:07) Three phases in RLT: Loving confrontation, inner child and trauma work, skills building
(03:15) The psychoeducational approach to character
(04:04) How to give a good apology
(04:41) How to be more vulnerable
(05:57) Client story: A "triple-type-one" personality
(09:20) Client story: A classic passive aggressive guy
(11:26) Bringing your full self into the encounter with your clients